Privacy policy
What we collect when you get in touch, what we do with it, and what we don't do with it.
Who we are
Tapped Out Water Supplies delivers bulk water across Whangārei and Northland. If you have a question about this policy or about information we hold, you can reach us on 021 178 8800 or by email.
What we collect
The only information we collect through this website is what you type into the enquiry form on the contact page. That form asks for:
- your name and phone number, which are required;
- your email address, if you choose to give it;
- the delivery address or location, and roughly how much water you need;
- anything else you tell us in the message field.
We don’t ask for anything else, and there is nothing on this site that collects information about you in the background.
How we use it
We use it to answer your enquiry, quote the job and get the water to the right place. We don’t sell your details, and we don’t pass them to anyone else for marketing.
Enquiries are received and stored by our website host, Netlify, and emailed on to us. Netlify processes and stores them on servers in the United States, so sending the form means your details are disclosed overseas. Netlify handles them under its own privacy terms, which you can read in Netlify’s privacy policy.
Analytics and cookies
This site sets no cookies of its own and runs no analytics or tracking scripts. We can see how busy the site is from our host’s server logs, but that isn’t tied to you.
The one exception is the Google map embedded on the home page. That is loaded from Google and may set its own cookies, which are governed by Google’s privacy policy rather than this one. If you’d rather it didn’t, blocking third-party cookies in your browser will stop it.
How long we keep it
Enquiries stay in our email and in our website host’s form inbox for as long as they’re useful for servicing your account and meeting our record-keeping obligations. Ask us to delete yours and we will.
Your rights
Under the New Zealand Privacy Act 2020 you can ask us what personal information we hold about you, ask for a copy, and ask us to correct anything that’s wrong. Get in touch and we’ll sort it out. If you’re not happy with how we’ve handled it, you can complain to the Office of the Privacy Commissioner.